The service was lambasted for its security concerns in the wake of its rise, including the current lack of end-to-end encryption, but itâ€™s since confirmed that this feature is coming. Now, it turns out that end-to-end encryption wonâ€™t be available for free users, for a rather interesting reason.
â€œFree users, for sure, we donâ€™t want to give that [end-to-end encryption â€“ ed]. Because we also want to work it together with FBI and local law enforcement, in case some people use Zoom for bad purpose (sic),â€� Zoom CEO Eric Yuan said during an earnings call (h/t: TheNextWeb).
It would be somewhat understandable if Zoom chose to make encryption a perk for paid users and simply stated as such. After all, companies offer exclusive features to paid customers all the time â€” even if itâ€™s something as important as encryption. But Zoomâ€™s justification definitely seems strange, implying that paid users simply donâ€™t engage in illegal acts via the platform or that users can pay to make the service look the other way.
Even then, thereâ€™s been a wide trend for messaging services and video chat apps to offer end-to-end encryption over the years. This is despite pressure from governments and law enforcement agencies to drop this security measure.