Update, June 16, 2020 (2:16 AM ET): Last evening, we reported that all major US carriers were facing widespread outages. It appears that the main problem was with T-Mobile’s network. As a result, calls from other networks to T-Mobile were not going through, creating an impression that AT&T, Sprint, and Verizon were also down.
Now, T-Mobile has confirmed that the issue has been resolved. All voice, text, and data services have been restored for T-Mobile customers across the board.
Meanwhile, AT&T and Verizon told The Verge that their networks are working just fine.
Original article, June 15, 2020 (4:23 PM ET): Have you had difficulties making calls or sending text messages today? If you live in the US, you’re not alone, as there appears to be a widespread AT&T, T-Mobile, Sprint, and Verizon outage happening at the moment.
It’s not clear what the problem is and none of the carriers have come forth with a statement on the matter. However, social media has been blowing up for the past few hours with people complaining about dropped calls, lack of service, and other signifiers that there’s a network issue.
Neville Ray, a T-Mobile exec, did post a tweet related to the outage. While not an official statement, it at least backs up the idea that this is a widespread problem:
Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly.
— Neville (@NevilleRay) June 15, 2020
Although it’s hard to pinpoint anything without help from the carriers, it appears that major cities are being hit the hardest. We’ve found reports that the T-Mobile network, specifically, is seeing a lot of outages in the south, although we could not confirm that.
Related:Â Family plans: Which carrier is the best for your family?
The bottom line, for now, is that if you are facing any issues with your cell service, it’s likely nothing to do with you or your device.
This is a developing story and we will update it when new information becomes available.
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