Update, June 16, 2020 (2:16 AM ET):Â Last evening, we reported that all major US carriers were facing widespread outages. It appears that the main problem was with T-Mobileâ€™s network. As a result, calls from other networks to T-Mobile were not going through, creating an impression that AT&T, Sprint, and Verizon were also down.
Now, T-Mobile has confirmed that the issue has been resolved. All voice, text, and data services have been restored for T-Mobile customers across the board.
Meanwhile, AT&T and Verizon told The Verge that their networks are working just fine.
Original article, June 15, 2020 (4:23 PM ET): Have you had difficulties making calls or sending text messages today? If you live in the US, youâ€™re not alone, as there appears to be a widespread AT&T, T-Mobile, Sprint, and Verizon outage happening at the moment.
Itâ€™s not clear what the problem is and none of the carriers have come forth with a statement on the matter. However, social media has been blowing up for the past few hours with people complaining about dropped calls, lack of service, and other signifiers that thereâ€™s a network issue.
Neville Ray, a T-Mobile exec, did post a tweet related to the outage. While not an official statement, it at least backs up the idea that this is a widespread problem:
Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. Weâ€™re sorry for the inconvenience and hope to have this fixed shortly.
â€” Neville (@NevilleRay) June 15, 2020
Although itâ€™s hard to pinpoint anything without help from the carriers, it appears that major cities are being hit the hardest. Weâ€™ve found reports that the T-Mobile network, specifically, is seeing a lot of outages in the south, although we could not confirm that.
The bottom line, for now, is that if you are facing any issues with your cell service, itâ€™s likely nothing to do with you or your device.
This is a developing story and we will update it when new information becomes available.
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